Manager

Training and Development

During the first few days at camp, the support staff will go through Training and Orientation for their role.This will be conducted by the FSD/KM with the support of the entire management team. Throughout the summer, it is our responsibility as managers to assure the ongoing training, supervision and mentoring of the staff. Here are

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Golden Rules of Managing Staff

Use these Golden rules to successfully manage your staff: CONSISTENCY Always strive to keep consistency throughout the operation FOCUSManagers must continually focus on managing the staff – if you see something wrong, educate the staff member COMMUNICATIONConduct Pre and Post Shift meetings; Staff are better engaged when they KNOW what’s going on APPRECIATIONStaff should be

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Customer Relations

We are a FOOD SERVICE Company! We have clients, they may be children (Campers) or adults (Staff), but they should ALWAYS be treated with respect and honor. 2 rules of thumb to always follow: ** TREAT YOUR CLIENT AS YOU WISH TO BE TREATED **** EVEN WHEN THE CLIENT IS WRONG – THEY ARE STILL

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